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NERC warns, failure to update pre-paid meters will make recharging impossible

August 25, 2023

The Nigerian Electricity Regulatory Commission (NERC) has raised the alarm, saying unless customers update their pr-paid meters, they will not be able to recharge with their cards from next year.

The Nigerian Electricity Regulatory Commission (NERC) that advised Electricity Distribution Companies (DisCos) to assist customers update their meters.

In a message on its Twitter/X handle the Commission explained the process of updating would be free of charge with customers expected to approach the power Distribution Companies (Discos) on how to go about it.

“ If you have a prepaid meter, it may be time for an update. From November, 2024, you may not be able to recharge your meter. However, updating is easy and free.

“Discos shall commence issuance of two free Key Change Tokens (KCTs) which will update your meter,” NERC stated in the message.

In addition, it stated that the process will not in any way impact the units in the meters , urging consumers not to be apprehensive.

“The update will not affect the units in your meter nor will it make your meter run faster than usual. Contact your Disco for more information,” it said.

The NERC further added that the update will not affect meter units, nor will it result in any acceleration of its usual operational pace.


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